Removing your Data

Shift Scan is a workforce time-tracking application provided to employees by their employers. Your Shift Scan account is created and managed by your employer as part of their workforce records. Because accounts are not self-created, deletion is handled as a request rather than a self-service action inside the app.

You may request deletion of your account and associated personal data at any time by following the steps below. We will honor every valid request, subject to limited exceptions described under Data We May Retain.

You have two ways to request deletion:

Option 1 — From inside the app

1. 1Open Shift Scan and sign in.
2. 2Tap the menu icon and go to Settings → Privacy & Data → Request Account Deletion.
3. 3Tap Email Support. Your device's email app will open with a prefilled message addressed to our support team. Send the email as-is, or add any details you want to include.

Option 2 — By email

1. 1Send an email to developer@exactixcorp.com. This is the same address listed in our Privacy Policy for exercising privacy rights.
2. 2Use the subject line: Account Deletion Request.
3. 3Include your full name, the email address associated with your account, and your employer's name. This helps us locate the correct record.

You may also notify your employer's administrator, who can submit the request on your behalf.

1. 1We will acknowledge your request within 3 business days.
2. 2We will verify your identity by replying to the email address you sent the request from. This protects you against unauthorized deletion of your records.
3. 3Once verified, we will respond to and complete your request within the timeframes required by applicable privacy law — generally within 45 days, subject to extension where permitted — except for data we are required to retain (see below).
4. 4We will send a confirmation email to you and notify your employer that the account has been removed.

The following information is permanently removed from our systems:

• Your profile (name, email, date of birth, username, profile photo, phone number, and signature)
• Your employment-related information (employee ID, job title, department, work location, and employment status)
• Your emergency contact information
• Your password, sign-in credentials, and authentication tokens
• Notification preferences and device identifiers (device model, OS version, and unique device identifiers)
• Any photos, attachments, or content you uploaded through the App
• Support communications and any related metadata you sent to us

Some information may be retained after your account is deleted, in accordance with applicable law and your employer's record-keeping obligations:

• Time and labor recordsClock-in / clock-out history, timecards, mileage logs, and similar records may be retained for the duration of your employment relationship plus an additional period required for legal compliance with tax, labor, payroll, and wage-and-hour laws (typically 3–7 years after employment ends, depending on jurisdiction).
• Safety and incident recordsRecords related to on-the-job incidents may be retained to comply with occupational safety regulations.
• Anonymized analyticsAggregated, de-identified data that cannot reasonably be linked back to you may be retained for service improvement.
• Legal holdsRecords subject to active litigation, audit, or government inquiry will be preserved until the matter is resolved.

These retention requirements come from your employer and from the jurisdictions in which your employer operates. After the applicable retention period expires, the records are deleted in accordance with your employer's data retention policy.

If you have questions about deletion, want to check the status of an existing request, or believe a request was not honored, contact us:

• Privacy email

  developer@exactixcorp.com
• Support form

  Click here
• Mailing address

  Exactix Corporation, 120 S 100 W, Burley, Idaho 83318

Residents of California, Virginia, Colorado, Connecticut, Utah, and other states with comprehensive privacy laws may have additional rights to access, correct, or delete their information. For more information, please review our Privacy Policy.